Privacy Policy – Coaches to Concerts
Effective Date: 10 October 2025
At CoachesToConcerts.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. It also outlines your rights under data protection laws, including the UK GDPR and GDPR. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect:
Personal Identification Information: name, email, phone number, billing details, and any data provided when booking tickets or contacting us.
Usage Data: IP address, browser type, browsing behaviour, referral URLs, and interactions with our website.
Cookies and Tracking: used to enhance your experience, track site activity, and personalise content.
How We Use Your Information:
Process, manage, and modify bookings and provide customer support
Improve and personalise your experience on our website
Send newsletters, promotional materials, and updates (if you have consented)
Comply with legal requirements, resolve disputes, and enforce our policies
Data Minimisation and Retention: We collect only the minimum data necessary and retain it only as long as needed to fulfil the purposes above or as required by law. You can request deletion or access to your data at any time.
Consent Records: We maintain records of your consent for personal data and marketing materials. You can withdraw consent at any time.
Your Rights (DSR):
Access: request a copy of your personal data
Rectification: correct inaccurate or incomplete data
Erasure: delete your data when no longer necessary or if consent is withdrawn
Restrict Processing: limit processing in certain circumstances
Data Portability: request your data in a structured, machine-readable format
Object: object to processing for direct marketing
Withdraw Consent: revoke consent at any time
How We Protect Your Data: We implement industry-standard security measures, but cannot guarantee absolute security due to evolving threats.
Sharing Your Data: We do not sell, rent, or trade your data. We may share with service providers (hosting, ticketing, payment processors, coach operators) or legal authorities if required.
International Data Transfers: Data may be transferred and processed in countries outside the UK or Ireland, which may have different data protection laws.
Children’s Privacy: Our website is not intended for individuals under 16, and we do not knowingly collect data from children. Any data collected from children will be deleted immediately.
Changes to This Privacy Policy: Updates will be posted on this page with an updated effective date. Review periodically to stay informed.
Contact Us:
Coaches to Concerts
Email: info@coachestoconcerts.com
Phone: 028 9264 6063
Address: 54 Bloomfield Ave, Belfast, BT5 5AD
Website: https://coachestoconcerts.com